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Key Worker Eligibility Criteria

Eligibility Criteria
In Cardiff we have prioritised keyworker childcare support for Health, Social Care (including Homeless hostels and outreach) and the Emergency Services.

Keyworkers in any other of the Welsh Government’s Keyworker categories, will be asked to confirm with their employer that their specific role is ‘critical’ to business continuity in the provision of their essential services during the COVID-19 pandemic, in order to be eligible for childcare support.

Keyworkers that are critical to the COVID-19 response are advised that childcare provision should only be used if there is no safe, alternative form of childcare available. All other options must be exhausted first.

Places should not be requested for children who, based on government advice, should be self-isolating or socially distancing. Parents should not rely for childcare upon those at higher risk from the virus, such as grandparents, friends or family members with underlying health conditions.

If there is only one keyworker in the household, the second parent should take responsibility for childcare wherever possible. However, if the second parent is not able to provide the childcare, then our priority must be to enable the keyworker to perform their role in delivering essential services during this pandemic.

In Hub schools childcare will be available for children aged 3-14 years (Reception to Year 9) registered at a Cardiff school.

Admissions Process
On Monday the hubs will be open only to those children that have accessed school based childcare during the week ending 27 March.
Any new requests for childcare provision, where parents and carers in keyworker categories have no other safe alternative, must be registered here: www.cardiff.gov.uk/keyworkerchildcare.


Once registered, parents will be contacted by the designated hub school to arrange admission, if possible, at the earliest possible opportunity, from Tuesday 31st March 2020.

Pre School Childcare
Keyworkers of pre-school children, aged 0 to 2 years old (or up to 3 years old if not yet registered at Nursery School) who are resident in Cardiff, can contact the Family Gateway on 0300 133 133. A Family Gateway Contact Officer will aim to match your requirements
with known available places with childcare providers across the city.


Welsh Government Link on Keyworkers https://gov.wales/written-statement-eligibility-ongoing-provision-children-who-are-vulnerableor-whose-parents-are